If you are a resident of the European Union please click here for supplemental GDPR statements.
If you are a resident of California please click here for the supplemental California Consumer Privacy Act Notice.
1. We May Collect Personal Data Using Cookies When You Browse the Site
Cookies are text files containing small amounts of information which are downloaded to your device when you visit our Site. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.
There are four types of cookies:
Strictly-Necessary Cookies. We use strictly necessary cookies and similar technologies to enable our website to function, such as to carry out network transmissions, security, and accessibility, and to remember your cookie and similar technologies preferences and the goods you wish to buy when you go to the checkout or add goods to your shopping basket. If you wish to disable these cookies and similar technologies, please update your settings under your browser's preferences. If they are disabled, please be aware that you will not be able to access certain features of the site like purchasing online.
Functionality Cookies. We use functionality cookies and similar technologies to improve your browsing experience and provide useful, personalized features. They are used to remember selections that you have made such as your preferred language, region, and username. They also remember changes that you made in text sizes, fonts, and other customizable parts of the Web. Together, this information allows us to personalize features on our website in order to provide you with the best possible browsing experience. The information that these cookies and similar technologies collect is anonymous and cannot track your activity on other websites.
Analytics Cookies. We use analytics cookies and similar technologies to help ensure that your browsing experience is optimal. They collect anonymous data on how you use our website in order to build better, more useful pages. For instance, we can recognize and count the number of visitors, see how visitors moved around the site, and we can identify which pages returned error messages. This information enables us to enhance your experience and helps us troubleshoot any issues that prevented you from reaching the content that you needed. In order to improve the performance of our site, we use products such as Piwik PRO to track site usage.
Targeting or Advertising Cookies. We use targeting or advertising cookies and similar technologies to deliver personalized content based on your interests through third-party ad services. This allows us to improve your online experience by helping you find products that are relevant to your interests faster. They remember websites that you have visited, and the information is shared with other organizations such as advertisers. These cookies and similar technologies are also used to limit the number of times you see an ad and help measure the effectiveness of a marketing campaign.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies and similar technologies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.
2. We Collect Personal Data When You Complete Online Forms
You may access the vast majority of the information on our Site without having to fill out an online collection form.
There are areas of the Site that require you to register or complete forms so that we can provide you with services or items you request; for instance, online purchasing, eOrdering, online quote requests, event/seminar registrations, and software downloads. Information that you provide on these online forms may include your name, address, phone number, fax number, email address, and your interests in certain Bio-Rad products, product lines, or services. If you avail yourself of the benefits of full registration in countries where we offer e-commerce, you will also need to provide payment information and a valid Bio-Rad account number. We do not collect any sensitive data such as health-related information. Our collection of Personal Data when you complete any online registration or other Personal Data collection form at this Site is subject to this Policy.
3. How We Use Personal Data You Provide
The Personal Data you provide through online collection forms may be used by Bio-Rad to provide you with the products, materials, and services you request, as well as:
- To improve, maintain, and protect our Site and to ensure that the content is relevant to your needs and preferences;
- To enable you to view the local list prices (available for selected countries) and post your comments on our bulletin boards;
- To respond to any other inquiries or requests that you might make;
- To notify you about updates to our Site;
- To conduct market, customer, and general business analysis for Bio-Rad's internal use; and
- To improve and/or develop our products, materials, and services.
- To contact individuals for marketing purposes and for lead generation.
The Personal Data, if any, collected through cookies and similar technologies may be used by Bio-Rad as set forth in Section 1 of this Policy. If you do not provide your personal data to Bio-Rad we will not be able to provide you with the products, materials and services you request or the additional services listed above.
4. Categories of Recipients to Which Your Personal Data May Be Transmitted
Your Personal Data is held in confidence and never provided to any organization outside of the Bio-Rad group except as noted in this Policy.
We may provide Personal Data to third parties in connection with fulfilling or processing your specific requests. For example, if you purchase products online using a credit card, we will contact that credit card company or its third-party service provider to process the order, and we will use a third-party shipping company to ship your order or other requested items such as our print catalog or literature. To enhance security, your credit card number is encrypted as it is transmitted over the Internet.
We do not provide Personal Data that you supply to us to third parties for their own marketing purposes. We may provide Personal Data on a reasonable need-to-know basis to third parties bound by nondisclosure obligations. These third parties may be assisting us with the maintenance, protection, or operation of our Site and may work in connection with website, market, or business analysis conducted on our behalf for our use only. We may also provide Personal Data to third parties, who are bound by nondisclosure obligations, assisting us with marketing functions and data management. Any changes in these categories of recipients will be made only after the notification process set forth in the beginning of this Policy.
We may share Personal Data with law enforcement or other entities as required or permitted by law or to assist a lawful investigation. Personal Data may also be disclosed to third parties, who are bound by nondisclosure obligations, in connection with a Bio-Rad merger, acquisition, or sale.
We may monitor internally, or using third-party tools, how a user accesses or navigates the Site by tracking IP addresses or other "click stream data". In order to improve this Site and our service to you, we currently use Piwik PRO, and other similar products to track Site usage. These products enable us to evaluate Site traffic and navigation data so that we can, for instance, see which pages of our Site are visited frequently, and which are not. You can find Piwik PRO Privacy Policies here:
We may also use or provide nonidentifiable data to third parties in order to perform market or business analysis, on our behalf and for our internal use. This ultimately helps us to improve our services to you.
If you choose to register at our Site, you must provide your consent to the terms of this Policy, and therefore, to Bio-Rad's disclosure of your Personal Data to the third parties, for the purposes described in this Policy. Bio-Rad uses and discloses information only in connection with legitimate business purposes.
5. Transfer to Recipients Outside of Your Home Country
Some of our subsidiaries, affiliates, agents, or recipients outlined above are located or operate outside of your home country, and therefore, we may need to transfer your Personal Data outside of your home country for the purposes described in this Policy. The data protection laws in these countries may not provide an equivalent level of protection to those in your home country, but the recipients will abide by this Policy, as well as any other applicable laws. In addition, all recipients of your Personal Data will adhere to an adequate level of security as required by the laws of your home country. If you choose to register at our Site, you must provide your consent to the terms of this Policy, including this paragraph.
6. Personal Data Storage
The Personal Data you provide to us is retained for the term reasonably necessary to process your requests as described herein; however, we may need to retain archival copies of Personal Data as required by applicable laws. In such cases, your Personal Data will be stored in a readable format only, so that no further processing activities may be conducted.
7. Bulletin Boards
Bio-Rad encourages you to share your comments and questions with us and other users at our bulletin boards; however, any material, information, or other communication that you post to a bulletin board as a "comment" will be considered nonconfidential and nonproprietary. Please do not post on any bulletin board any personally identifiable information or any other information that you wish to keep confidential.
8. We May Contact You
If you choose to register at our Site, we will request your explicit consent to receive emails from Bio-Rad. If you wish to receive emails from us informing you of new products, services, events, and other information related to Bio-Rad, please check the 'Yes, I would like to receive emails about new products, services, events, or other items of interest' check box on the registration form. If you do not wish to receive emails from us, please leave the box unchecked. If you have given your consent to receive emails, each time we send you an email, it will give you the option to opt out of receiving future emails. Alternatively, to change your status on our email list, you can change the option in your online profile section, contact your local office or submit an email through Feedback & Suggestions, located on the Contact Us page.
If you choose to register at our Site, we may send you periodic mailings, notably catalogs and other materials informing you of new products, services, events, and other information related to Bio-Rad. If you do not wish to receive such mailings from us, or if you wish to change your status on our mailing list, please contact your local office or submit an email through Feedback & Suggestions, located on the Contact Us page.
9. Your Right to Access and Rectify Your Personal Data
If you are a registered user, you have, among other rights set forth by applicable law, the following rights: you can revoke your consent(s) or enforce your rights by contacting your local office or submitting an email through Feedback & Suggestions, and you can access, modify/update, or delete your Personal Data at anytime. Access to your information is available once you log in; simply go to your Profile page and modify your Personal Data as desired. If for any reason you are unable to access or modify your Personal Data, you can contact your local office or submit an email through Feedback & Suggestions, located on the Contact Us page.
If you do not wish for your Personal Data to be processed, transferred, and/or used as set forth in this Policy, please do not provide your consent to the terms of this Policy during the registration process, or provide such Personal Data to Bio-Rad.
We maintain physical, technical, and organizational safeguards to protect your Personal Data from unauthorized or inappropriate access. Further, we always use industry-standard encryption technologies when transferring and receiving Personal Data exchanged with our Site. Our servers hosting your Personal Data are located in California, USA.
This Site is not intended for persons under 18 years of age. However, we do offer certain classroom and teacher materials through our educational programs; teachers and their students may use this Site and the materials that we provide through our educational programs at their own discretion. We do not knowingly solicit or collect personal information from or about children or minors, and we do not knowingly market our products or services to children or minors.
If you have any questions or if you feel that this Site is not following its stated Policy, you may contact your local office as listed on the Contact Us page, or submit a Feedback & Suggestions message.
If you do not wish for your Personal Data to be collected, transferred or otherwise processed as set forth in this Policy, please do not provide your consent to the terms of this Policy during the registration process, or provide such Personal Data to Bio-Rad.
Effective June 16th, 2021